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UVDesk

Open-source helpdesk and customer support platform with ticket management, automation, and knowledge base.

About UVDesk

UVDesk is an open-source helpdesk software built on Symfony and Vue.js. It provides a complete customer support system with ticket management, automated workflows, and a knowledge base. You can self-host it on your own server, giving you full control over your data and customization.

The platform supports multi-channel ticket creation via email, web forms, and social media. It includes features like custom fields, canned responses, time tracking, and detailed reporting. UVDesk integrates with popular email services through SMTP/IMAP, and its API allows for custom integrations. It runs on Linux or Windows with PHP and MySQL.

This tool is ideal for small to medium businesses that want a cost-effective, self-hosted support solution. The community edition is free and open source (OSL 3.0), while paid cloud hosting and enterprise features are available. UVDesk is used by organizations worldwide and has an active community for support and extensions.
Development Tools

Quick Facts

Pricing
Freemium
License
Open Source
Platform
Linux & Windows
Version
1.0.0
Developer
UVDesk