Roundup Issue Tracker

Roundup Issue Tracker is an open source tool designed to track and manage software bugs, feature requests, and project tasks. It was originally created by Richard Jones and Ka-Ping Yee in 2004. Instead of a complex database backend, it stores everything in plain text or SQLite files, making it lightweight and easy to deploy. You can interact with it through a web browser, via email commands, or through a command-line interface. This flexibility allows remote teams to update tickets without logging into a web portal.

Roundup supports custom fields, workflows, and templates so you can shape the tracker to fit your team's process. It includes built-in authentication, email integration, and search. You can extend it with Python scripts or plugins. The platform runs on any system with Python 3.6 or later. It integrates with other tools through its REST API or email gateways. Roundup has been used by several notable open source projects like the Python Software Foundation.

This tracker is ideal for small to medium-sized teams that want a straightforward, self-hosted system without cloud dependencies or licensing fees. It is free and open source under the MIT license. The project has a small but dedicated community, with documentation and a mailing list for support. Its long history and minimal resource requirements make it a dependable choice for a billing or project management workflow.