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ITFlow

Open source IT documentation, ticketing, and billing platform for small MSPs.

About ITFlow

ITFlow is an open source, web-based platform designed for small managed service providers (MSPs) to handle IT documentation, ticketing, and billing. It combines client management, asset tracking, and automated invoicing into a single self-hosted system.

The tool includes a ticketing system with SLA tracking, a knowledge base for documentation, and integration with payment gateways like Stripe and PayPal. It supports custom invoice templates, recurring invoices, and time tracking. Built with PHP and MySQL, ITFlow runs on Linux servers and can be deployed with Docker.

Ideal for small MSPs looking to reduce operational costs, ITFlow is free and open source under the GPL license. It has an active community on GitHub and Discord, with no vendor lock-in or cloud dependencies.
Billing & Automation

Quick Facts

Pricing
Free
License
Open Source
Platform
Any Platform
Developer
ITFlow