An Interactive Voice Response Control Package for the Media Control Channel Framework
RFC 6231, “An Interactive Voice Response Control Package for the Media Control Channel Framework”, is a Proposed Standard document published in May 2011 by S. McGlashan, T. Melanchuk, C. Boulton. It has since been updated by RFC 6623. The canonical text is published by the RFC Editor.
Abstract
This document defines a Media Control Channel Framework Package for Interactive Voice Response (IVR) dialog interaction on media connections and conferences. The package defines dialog management request elements for preparing, starting, and terminating dialog interactions, as well as associated responses and notifications. Dialog interactions are specified in a dialog language. This package defines a lightweight IVR dialog language (supporting prompt playback, runtime controls, Dual-Tone Multi-Frequency (DTMF) collection, and media recording) and allows other dialog languages to be used. The package also defines elements for auditing package capabilities and IVR dialogs. [STANDARDS-TRACK]
What “Proposed Standard” means
An entry-level standards-track specification: stable, peer-reviewed and a solid basis for implementation, though it may still evolve before becoming an Internet Standard.
The canonical text of RFC 6231 is hosted at rfc-editor.org. Available in TXT,HTML.
- RFC 6230 Media Control Channel Framework
- RFC 6232 Purge Originator Identification TLV for IS-IS
- RFC 6229 Test Vectors for the Stream Cipher RC4
- RFC 6233 IS-IS Registry Extension for Purges
- RFC 6228 Session Initiation Protocol Response Code for Indication of Terminated Dialog
- RFC 6234 US Secure Hash Algorithms
- RFC 6227 Design Goals for Scalable Internet Routing
- RFC 6235 IP Flow Anonymization Support