IONOS Reviews & Pricing

About IONOS

IONOS (formerly 1&1) is one of the largest web hosting and cloud platform providers in the world, part of United Internet AG. Founded in 1988 in Montabaur, Germany, IONOS serves over 8.5 million customer contracts across Europe and North America.

Their extensive product portfolio includes shared hosting, WordPress hosting, VPS (Linux and Windows), dedicated servers, cloud servers, managed cloud hosting, domain registration, email and collaboration tools (Microsoft 365), website builder (MyWebsite), e-commerce solutions, and SSL certificates. IONOS is known for aggressive introductory pricing and comprehensive bundled packages.

With 10 data centers across the US, UK, Germany, France, and Spain — all operating with georedundancy — IONOS provides enterprise-grade infrastructure at consumer-friendly prices. Every customer gets a free personal consultant for setup and ongoing support.

Shared Dedicated Cloud VPS WordPress Email Hosting Windows Hosting Linux Hosting Domain Registration SSL Certificates Website Builder United States United Kingdom Germany France Spain

IONOS Digital Guide Status Page IONOS Cloud

Data Centers

Karlsruhe, Germany (DE-1) Berlin, Germany (DE-2) Lenexa, KS, United States (US-1) Newark, NJ, United States (US-2) London, United Kingdom (UK-1) Paris, France (FR-1) Madrid, Spain (ES-1)

Quick Facts

Founded: 1988
Team Size: 500+
Headquarters: Montabaur, Germany
Support Hours: 24/7

Support Channels

Live Chat Phone Email Ticket

99.99% Uptime SLA

30-day Money-Back

Included Free

SSL Domain

Contact

support@ionos.com

Features & Technology

Control Panels

cPanel
Plesk
DirectAdmin
WHM

Performance

CloudLinux
LiteSpeed
SSD Storage
NVMe
DDoS Protection
Multiple Data Centers

Development

SSH Access
Git Integration
Node.js Support
Python Support
Staging Environment

Specialized

WordPress Optimized
WooCommerce Optimized
Managed Services
White-Label Reseller
Free Backups

Rating Breakdown

5

0

4

0

3

1

2

0

1

0

Category Ratings

Support 3.0/5

Uptime 4.0/5

Value 4.0/5

Reviews (1)

Newest Highest Lowest

3/5

Reliable and cheap, but the interface is stuck in 2015

We use IONOS (1&1) for about 15 of our smaller client sites. The pricing is hard to argue with. You get a lot of storage and bandwidth for very little money, and the servers in Germany are reliable.

Uptime has been solid over the past year. Maybe one short outage that I noticed. Email hosting is included and actually works, which is more than I can say for some competitors.

The problem is the user interface. The control panel feels like it was designed a decade ago and never updated. Finding settings is a treasure hunt. They have separate panels for different products and nothing connects together nicely.

Also, be careful with auto-renewals. They default to longer contracts and the cancellation process involves multiple confirmation screens. It feels like they really do not want you to leave.

For straightforward shared hosting in Europe, it does the job. Just bring your patience when navigating the dashboard.

IONOS